Shipping Policy

At ViceAura™, we are committed to delivering your order safely and as quickly as possible.

By placing an order through our store, you agree to the terms outlined below.

Order Processing Times

Due to high demand, all orders are processed within 1–3 business days after payment confirmation.

Orders are processed Monday through Friday, excluding holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated Shipping Times

We currently offer worldwide shipping.

Estimated delivery times are:

• United States: 6–9 business days

• International Orders: 6–12 business days depending on destination and local carrier operations

Please note that shipping times are estimates and may vary due to factors outside our control, including:

• customs processing

• weather conditions

• carrier delays

• peak holiday periods

• local delivery disruptions

ViceAura™ is not responsible for delays caused by shipping carriers, customs, or unforeseen logistical circumstances once the package has been handed over to the carrier.

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment is completed.

Any applicable taxes, customs duties, or import fees imposed by the destination country are the responsibility of the customer unless otherwise stated.

Tracking Information

Tracking information will be provided once your order has been shipped.

Please allow a few business days for tracking updates to appear in the carrier’s system.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and delivery information at checkout.

ViceAura™ is not responsible for:

• orders shipped to incorrectly entered addresses

• failed deliveries caused by customer address errors

• packages returned due to insufficient or incorrect address information

If your package is returned to us, additional shipping fees may apply for reshipment.

Lost or Stolen Packages

If your package appears lost or stolen, please contact the shipping carrier first using your tracking number.

If you still need assistance, contact us at:

viceauraoficcial@use.startmail.com

While we will do our best to assist you, ViceAura™ cannot guarantee responsibility for packages marked as delivered by the carrier.

Delayed Orders

In rare situations, shipping may take longer than expected due to high demand, customs inspections, or carrier-related issues.

We appreciate your patience and understanding during these situations.

Contact

For any shipping-related questions, please contact us at:

viceauraoficcial@use.startmail.com